When should I return my hire?

Your hire must be returned on or before the end date confirmed in your booking.

• Weekend returns (Saturday & Sunday): 12pm-4pm
• Weekday returns (Monday-Friday): 4pm-6pm

30 Cotham Road, Level 1, Kew 3101

Please note: The street-level entrance may be locked outside of these hours, so it’s important to return your hire within the dedicated return window.

Returning late can impact the next customer’s booking, so please ensure your hire is returned on time.

How to Return Your Hire — Step by Step

1.     Enter the studio
Enter through the street-level door.

2.    Head upstairs
Walk up the staircase to our studio landing.

3.    Use the return box
Lift the lid of the black return box at the top landing.
Place your hire inside and ensure it drops fully to the bottom and isn’t caught at the top.

Bag reminder:
Please return your dress in a fabric or plastic bag.
Our large cardboard pickup bags don’t fit inside the return box.
If you don’t have a bag, simply return the dress without packaging.